Last Updated: September 18, 2026

Signal Forte Systems Limited (“Signal Forte”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when you interact with our website, products, services, and support channels.

This Privacy Policy explains how we may collect, use, store, and protect personal information when you visit our website, contact us, request information, or use our security, safety, fire, monitoring, installation, and support services.

By using our website or providing your personal information to us, you acknowledge the practices described in this Privacy Policy.

1. About Signal Forte Systems Limited

Signal Forte Systems Limited is a security, safety, fire, ICT, and electronic security solutions provider serving homes, businesses, and organizations in Nigeria.

Our services include 24/7 alarm monitoring, intrusion detection monitoring, video surveillance systems, fire alarm monitoring, remote monitoring, real-time security monitoring, access control, CCTV solutions, panic alarms, smoke detection, perimeter protection, and related security installation, support, and monitoring services.

Signal Forte Systems Limited is registered in Nigeria under registration number RC1395958.

Our registered business address is:

2, Owuru Close, Off Ekere Street,
Rumuiobiakani, Port Harcourt,
Rivers State, Nigeria.

You can contact us on 08100374713 or through our email address at signalforte@gmail.com.

2. Information We May Collect

Depending on how you interact with Signal Forte, we may collect information that you voluntarily provide to us.

This may include:

• Your name
• Phone number
• WhatsApp contact details
• Email address
• Business or organization name
• Property or installation location
• Information about your security, fire, alarm, CCTV, or monitoring requirements
• Information you provide when requesting a quotation, consultation, installation, monitoring service, or technical support
• Information contained in messages, enquiries, or other communications you send to us
• Information necessary to provide and support the services you request

When you use our website, certain technical information may also be collected automatically by the website or its hosting and technical systems. Depending on the website configuration, this may include information such as your IP address, browser type, device information, pages visited, and general website usage information.

3. How We Collect Information

We may collect information when you:

• Visit or use our website
• Contact us by telephone
• Contact us through WhatsApp
• Submit an enquiry or request for information
• Request a quotation or consultation
• Request installation or technical support
• Purchase or subscribe to our services
• Communicate with our customer service team
• Provide information during a security system installation or monitoring setup
• Communicate with us in connection with an existing service

4. How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries and requests
• Provide information about our products and services
• Prepare quotations and proposals
• Assess your security, safety, fire, or monitoring requirements
• Design and install security and monitoring systems
• Provide 24/7 alarm monitoring and related services
• Provide technical support and system maintenance
• Communicate with you about your account, installation, monitoring service, or support request
• Notify you about alarm events or other security-related events where required as part of the service you have requested
• Coordinate appropriate responses to alarm activations where this forms part of your monitoring service
• Maintain records of alarms, service requests, and responses
• Improve our products, services, systems, and customer support
• Maintain the security and proper operation of our website and systems
• Comply with applicable legal and regulatory requirements

5. Information Used for Alarm and Security Monitoring

Signal Forte provides 24/7 real-time monitoring of CCTV video, fire, smoke, panic, intrusion, and other security alarm detections.

Where you have subscribed to a monitoring service, information generated by or connected to your security system may be processed to provide that service. Depending on the systems installed and services selected, this may include alarm activations, security alerts, video or surveillance information, system status information, and other information necessary to verify and respond to an event.

When an alarm is activated, our trained monitoring professionals may receive an immediate alert and take appropriate action in accordance with the agreed monitoring and response procedures.

This may include:

• Notifying you or designated contacts
• Verifying an alarm event
• Audio challenging an intruder where the installed system supports this function
• Dispatching security personnel where applicable
• Contacting appropriate emergency services where required
• Recording information about the alarm and response

The information processed during an alarm event is used to provide the contracted security and monitoring service and to support the appropriate response to the event.

6. CCTV, Video and Security System Information

Some Signal Forte services involve CCTV, video surveillance, AI-assisted CCTV analytics, intrusion detection, access control, panic buttons, smoke detectors, glass break detectors, indoor and outdoor sensors, sirens, and other electronic security equipment.

Where such systems are installed or monitored, information generated by these systems may be processed as necessary to provide the relevant service.

Customers who operate CCTV or other surveillance systems are responsible for ensuring that their use of those systems complies with applicable laws and that appropriate notices are provided to individuals where required.

Signal Forte will process security system information for the purposes of providing the services agreed with the customer and supporting the operation, monitoring, maintenance, and response functions associated with those services.

7. Sharing of Information

We do not sell personal information to third parties.

We may disclose or share information where reasonably necessary to provide the services you have requested or where required or permitted by applicable law.

Depending on the service provided and circumstances involved, this may include sharing relevant information with:

• Authorized employees or personnel responsible for providing our services
• Security personnel or response teams involved in responding to an alarm
• Emergency services or relevant authorities where appropriate
• Service providers or technical partners supporting the operation of our systems and services
• Government, regulatory, law enforcement, or other authorities where disclosure is required by law or is necessary to respond to a lawful request or emergency

We only seek to share information that is relevant to the purpose for which it is being disclosed.

8. Data Security

Signal Forte takes reasonable measures to protect personal and security-related information against unauthorized access, loss, misuse, alteration, or disclosure.

Our security services also involve systems and technologies designed to monitor and respond to security events in real time.

However, no website, communication channel, electronic system, or method of storing or transmitting information can be guaranteed to be completely secure. You should therefore avoid sending highly sensitive information through unsecured communication channels unless it is necessary for the service being provided.

9. Data Retention

We retain personal information and service-related records for as long as reasonably necessary to provide our services, maintain business and service records, resolve disputes, meet contractual obligations, comply with legal requirements, and protect our legitimate business interests.

The period for which information is retained may depend on the type of information, the service involved, applicable legal requirements, and our operational needs.

Where information is no longer required for these purposes, we may securely delete or dispose of it in accordance with our applicable procedures and legal obligations.

10. Your Privacy Rights

Depending on applicable Nigerian law and the circumstances in which we process your information, you may have rights concerning your personal information.

These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where applicable
• Ask questions about how your information is being processed
• Object to or request restriction of certain processing where applicable
• Withdraw consent where processing is based on consent, subject to applicable limitations
• Make a complaint regarding the handling of your personal information

Some requests may be subject to legal, contractual, security, or operational limitations.

To exercise a privacy-related right or ask a question about your information, contact Signal Forte using the contact details provided below.

11. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, security, performance, analytics, or other website-related purposes.

The specific cookies and technologies used may depend on the services, plugins, analytics tools, advertising systems, and other technologies installed on the website.

Where applicable, your browser may allow you to control or block cookies through its settings. Disabling certain cookies may affect some website functionality.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services.

If you follow a link to a third-party website, that website will have its own privacy practices and policies. Signal Forte is not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information through it.

13. Children’s Privacy

Our website and services are intended primarily for businesses, organizations, property owners, and individuals seeking security, safety, fire, monitoring, and related services.

We do not knowingly seek to collect personal information from children for purposes unrelated to providing our services.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action where necessary.

14. Business and Customer Communications

When you provide us with your contact information, we may use it to communicate with you about enquiries, quotations, installations, monitoring services, technical support, account-related matters, security events, and other services you have requested.

Where permitted by applicable law, we may also contact existing or prospective customers about relevant Signal Forte products and services.

You may contact us if you no longer wish to receive non-essential marketing communications.

15. Changes to This Privacy Policy

Signal Forte may update this Privacy Policy from time to time to reflect changes to our services, website, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.

We encourage you to review this page periodically to stay informed about how we handle personal information.

16. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your personal information is handled, you can contact Signal Forte Systems Limited.

Signal Forte Systems Limited

Address:
2, Owuru Close, Off Ekere Street,
Rumuiobiakani, Port Harcourt,
Rivers State, Nigeria.

Phone: 08100374713

WhatsApp: 08100374713

Business Registration Number: RC1395958

Signal Forte Systems Limited
“Staying Several Steps Ahead in Security”